The independent recovery desk · Intake Quality Audit
Your free Intake Quality Audit
Send us up to 10recent intake calls. A real analyst, not just a model, reviews every one against our calibrated PI rubric and hands you a written report: the signable cases that didn't sign, the evidence behind each flag, and what that walked-away fee revenue is worth in dollars. You keep the report whether or not we ever work together.
Because a real analyst reviews every call, we take on up to 8 audits each month.
What you receive
- A per-call score on our frozen, calibrated PI rubric.
- The signable cases that didn't sign, with the transcript evidence behind each flag.
- A dollar figure for the estimated missed signable fee revenue.
- A watermarked sample of the staff-sent win-back message we'd recommend.
- A shareable written report your firm keeps.
The audit is free. A real analyst reviews every call, so we take on up to 8 each month.
The $25,000 find-it-free guarantee
The $25,000 find-it-free guarantee: if your free Intake Quality Audit doesn't identify at least $25,000 in estimated missed signable case value, we won't pitch you a subscription, and if you start one anyway, your first month is free. “Estimated missed signable case value” is an estimate of what walked, calculated from your own average fee per case type (or named industry benchmarks where we don't have it). It is not a promise of what we'll recover.
How we estimate missed signable case value: we count the signable cases our model flags that didn't sign, then multiply by your firm's own average fee per signed case for that case type. Where you haven't given us your average fee, we substitute a named, sourced benchmark (e.g., auto soft-tissue ~$16,000; serious injuries $55,000+) and label every substituted figure. Estimates are estimates, not a promise of recovered fees; our model's precision and recall are published on this page.
Full methodology and our model's precision/recall are on the calibration page.
Where to get your recordings
- CallRail: Analytics → Activity → open the call's timeline → Download MP3.
- RingCentral: Admin Portal → Call Log → open the call → download the recording.
- 8x8: Admin Console → Recordings → select the call → Download.
- Dialpad: Conversation History → open the call → three-dot menu → Download (bulk via Analytics → Recordings Export).
- Vonage: monitoring/recordings area → download.
- No portal access? Your answering service can export these on request. Ask for the inbound intake calls from the last two weeks.
Here's the deal, in plain terms
You send up to 10 recorded intake calls. We score them and show you, in dollars, how much signable fee revenue didn't convert, with the evidence behind every flag. Your recordings and transcripts are purged within 72 hours of your readout, and immediately if you ask in writing. Nothing is ever texted to anyone. One person is accountable for your data and your audit: Ali, founder of Intake QA, ali@plaintiffops.com. You get a report you can keep. You decide what to do next.
These are your prospective clients' confidential communications (Cal. Rule 1.18), and we treat them that way. The named providers we use and their security postures are on the security page.